Head of Human Resources Operations and Managing Director at Bombardier Transportation’s Operations Centre Cluj Napoca

With over 13 years experience in SSO and BPO environments, Andreea Van den Bosch is the Head of Human Resources Operations and Managing Director at Bombardier Transportation’s Operations Centre in Cluj Napoca.
With multiple roles in her career, ranging from Customer Service, Finance, HR Business Partnering and HR Operations, she has grown within Bombardier for the past 6 years and is now overseeing the full spectrum of HR operations from talent acquisition and development, performance management, organizational development for the whole EMEA region.
Managing one of the country’s largest Operations Center with a global reach and impact brings employee experience, business sustainability and market awareness are at the core of operations and its key performance indicators. As Bombardier is growing so is the local Cluj market which has substantially influenced candidate selection as well as company’s internal processes aimed at professional growth.